Frequently Asked Questions
Everything you need to know about your next adventure with Everest Outdoor.
What is your standard shipping timeframe?
We offer standard shipping across North America within 5-7 business days. Express shipping options are available at checkout for those needing their gear sooner.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized shipping center.
Are your outdoor jackets waterproof or water-resistant?
Most of our technical outerwear features a GORE-TEX membrane making them fully waterproof. Please check the 'Specifications' tab on individual product pages for specific ratings.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Everest Outdoor performance gear?
To maintain technical integrity, we recommend machine washing on a cold, gentle cycle with technical detergent and air drying or tumble drying on low heat.
Do you offer a warranty on your products?
Yes, all Everest Outdoor apparel and equipment come with a limited lifetime warranty against manufacturing defects in materials and workmanship.